General FAQ
Where Are You Located?
Our headquarters are in Minneapolis, Minnesota, USA.
In What Currency Are the Prices?
US Dollars (USD)
Do You Accept Purchase Orders?
Yes. Send us an email to info@rosscraftinnovations.com with your order. International purchase orders are accepted on a case by case basis.
International Customers
Do You Ship to My Country?
We ship to almost every country in the world. Shipping will calculate automatically in the shopping cart. Import taxes are caculated for many countries. If shipping is not available to your country, contact us, as there may be special requirements.
Wll I Need to Pay Import Taxes?
We charge prepaid import taxes at checkout for many countries. If import taxes are charged at checkout, then no additional import taxes (VAT and duty) will be charged at checkout upon delivery.
If import taxes are not charged at checkout, please contact us for an estimate of import taxes.
How Much Will It Cost in My Currency?
The price that we charge at checkout is in US dollars (USD). Your bank (credit card) will convert the payment to your currency according to their rates. To get a quick estimate, you can use an online currency converter or you can call your bank to get more details.
When Will My Package Arrive?
The majority of international shipments arrive in 3-5 business days if there are no customs delays.